Travel Guard call center operations are staffed with multi-lingual representatives. We wholly own and operate these state-of-the-art 24-hour call centers that handle customer service, sales, claims, emergency medical assistance, travel assistance and concierge services with over 50 million clients having access to our services and over 8 million clients being protected with our insurance on an annual basis. Global Presence Headquartered in Stevens Point, WI, Travel Guard has more than 1,100 employees in multiple worldwide locations including: Stevens point, Wisconsin Houston, Texas Buenos Aires, Argentina Shoreham, England Toronto, Ontario and Kuala Lumpur, Malaysia. We build our company by building relationships - with our employees, with our customers and clients, and with the communities we serve. We have excelled in our ability to meet our partners system and customer service needs by conducting business on a global scale and maintaining a community-focused approach. Travel Guard believes in tailoring its call centers to meet the needs of our clients. Our financial strength gives us the power to be there for our clients. As an AIG company, we offer customers unmatched global expertise in product and service provision operating in more than 130 countries and jurisdictions. Travel Guard is a wholly-owned subsidiary of Chartis, a member company of American International Group, Inc. We help our partners exceed their business goals by protecting their customers, adding competitive advantages to their offerings, and helping them maximize their travel service portfolios. With more than 500 business-to-business partners throughout the world, our customized travel insurance and assistance programs are often marketed on a co-branded or private-label basis. Our 650 full time employees are located in Stevens Point, Wisconsin. As the largest travel insurance and assistance provider in North America, we have 25 years of successful customer migration to our programs. Our industry-leading, comprehensive travel insurance and assistance plans are distributed by more than 12,000 travel companies, financial institutions, and affinity groups. (dba Travel Guard) is the largest travel insurance provider in North America with annual premium of over $330 million in travel sales.
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